[
/customers
·
Accounting software
]
Ledgerly moved Connect completion from 61% to 84% by asking for less.
customer
Ledgerly
[ 01 ·
Connect completion
]
before sluice
61%
→
after sluice
84%
Figures reported by the customer, first full month after launch. Demo company and illustrative data.
[ 02 · in their words ]
We cut the consent screen down to what we actually use. More people finished linking the week we shipped it.
Maya Okafor
Head of Product, Ledgerly
Ledgerly does bookkeeping for freelancers and small studios across the UK and Ireland. Bank feeds are the first thing a new user sets up, and four in ten gave up before finishing.
The team swapped their old aggregator for Sluice over two sprints. They used scoped consent to ask for balances and transactions only, dropping identity, which the product never used.
Connect completion went from 61% to 84% in the first month. Support tickets about bank feeds fell by about a third, mostly because the expiring webhook now warns users a week before a feed stops.
[
03
·
more customers
]
Other teams, other numbers.

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